That makes sense, I also assumed they were read just like bug reports. I still think you guys should incorporate bug reporting within the sim, at least for beta’s. That way a user could maybe enter things like email addresses once then any subsequent reports would automatically have them added, along with any automatically picked data.

This would be great because as soon as someone sees the bug in question they could make the report there and then and you would have the very last log files. You could even incorporate facility for a screen dump for visual bugs.

Hang on, i’m just making more work for you guys aren’t I?
cheers nick

Hi Jim,

Oh boy. The automatic crash reporter is _not_ like the bug reporter. Someone reads every bug report that is submitted. Some get thrown out (E.g. if you write “f u you big fat pigs” Chris is just going to hit delete”) and some go to tech support, but there’s a human on the end.

Not so with the crash reporter. We look at the crash reporter _statistically_ – we have a script that buckets crashes and we then look at the most common ones first. Since we’re struggling to get bugs fixed in the RC, I am behind at looking at crashes. But also, your crashes are all deep in the NV driver – and some have a completely trashed stack, which makes them not pop out in the ‘common crashes’ search.

I’ll email you off-blog later, but it never occurred to me (and perhaps not to Chris) that users would think that every crash report is run by engineering or tech support.

(In particular, if we find a SET of crashes with the same signature and we look at one, find the bug and fix it, we often don’t even look at the other ones…we assume that the crash is one bug, put the fix out, then re-measure.)

cheers
ben

You did right to file it on the bug report form. I gotta discourage re-posting bug reports to the blog. I am getting killed with users sending copies of bugs to my email, the blog, etc.

I disagree with the deleted post on this blog, but you own it so you can do whatever you want. I thought my post was relevant to the discussion. It was a feature enhancement request–not a bug per se.

That was quick! 🙂

That was added in response to his comment. 😉

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