That’s totally awesome. 🙂

A psychologist locks a mathematician, a physicist and a computer user in three different rooms, each one with a crystal glass ball, a bucket of water and a measuring tape.
After an hour, the psychologist unlocks the rooms to see what is happening:
The mathematician has gotten bored, so he took the measuring tape and got the circumference of the crystal ball, and started calculating its surface area.
The physicist also became bored in the meantime, so he took the measuring tape, measured the water bucket, then dipped the crystal ball into the water, and started calculating the crystal’s density.
Finally, the psychologist looks into the room of the computer user. The crystal ball is gone and the window pane is shattered with a large hole in it. When asked what happened, the computer user answers “I didn’t change anything!!”.

1. Quite often the user in fact *did* something. If things work correctly and stay unchanged it’s rare that they stop working all by themselves.

2. Come on – am I supposed to guess what “it doesn’t work” means? Please tell me at least:
– what exactly did you do (step by step) that resulted in an unexpected behavior
– what did you expect to happen (maybe what happened was exactly what was supposed to happen even though you did expect something else)
– what did actually happen

Without this information everything is just like taking a stab in the dark.